Your privacy is important to us. This Privacy Policy explains how we handle and treat your data when you (i) register or visit our site, www.completelegaloutsourcing.com or associated sites or pages (the “Site”) or (ii) engage with us to use the services that Complete Legal Outsourcing provides (our “Services”). It also includes information about individuals whose personal information we may process as a result of providing the Services to third parties and individuals who apply to work at Complete Legal Outsourcing.
Purpose of this Policy
This Privacy Policy (“Privacy Policy”) explains our approach to any personal information that we collect from you or which we have obtained about you from a third-party and the purposes for which we process your personal information. It also sets out your rights in respect of our processing of your personal information.
This Privacy Policy informs you of the nature of your personal information that is processed by us and how you can request that we delete, update, transfer and/or provide you with access to it.
This Privacy Policy is intended to assist you in making informed decisions when using the Site and our Services and/or to understand how your personal information may be processed by us as a result of providing the Services to third parties or when you apply to work at Complete Legal Outsourcing. Please take a moment to read and understand it.
Please also note that this Privacy Policy only applies to the use of your personal information obtained by us.
Who are we and what do we do
Complete Legal Outsourcing is a legal support services provider based in India and caters to law firms and solo law practitioners based across the globe.
How to contact us
If you have any questions about this Privacy Policy or want to exercise your rights set out in this Privacy Policy, please contact us by:
sending an email to support [ at ] completelegaloutsourcing dot com, or call us on +91 7290938578
What personal information do we collect
We may collect personal information from you in the course of our business, including through your use of our Site, when you contact or request information from us, when you engage our legal or other services or as a result of your relationship with one or more of our staff or clients.
Our primary goal in collecting personal information from you is to help us:
- verify your identity
- deliver our Services
- improve, develop and market new Services
- carry out requests made by you on the Site or in relation to our Services
- investigate or settle inquiries or disputes
- comply with any applicable law, court order, another judicial process, or the requirements of a regulator
- enforce our agreements with you
- protect the rights, property or safety of us or third parties, including our other clients and users of the Site or our Services
- with recruitment purposes, and use as otherwise required or permitted by law.
To undertake these goals we may process the following personal information:
- If you are a visitor to the Site:
- Name and job title.
- Contact information including the company you work for, email address and social media account where appropriate.
- Demographic information such as your address, preferences, and interests.
- Other information is relevant to the provision of Services.
If you are an individual client in receipt of our Services or prospective individual client:
- Name and job title.
- Contact information including the company you work for and email address, where provided
- Payment information.
- Information that you provide to us as part of us providing the Services to you, which depends on the nature of your instructions to Complete Legal Outsourcing
- Other information is relevant to the provision of Services.
How do we use your personal information
We may use your information for the following purposes:
Fulfillment of Services
We collect and maintain personal information that you voluntarily submit to us during your use of the Site and/or our Services to enable us to perform the Services. Please note also that our Terms of Business apply when we provide the Services.
What is our legal basis?
It is necessary for us to process your information to perform our obligations in accordance with any contract that we may have with you. It is in our legitimate interest or a third party’s legitimate interest to use your personal information in such a way to ensure that we provide the very best client service we can to you or others.
- Client services
Our Site uses various user interfaces to allow you to request information about our Services including electronic inquiry forms and a telephone inquiry service. Contact information may be requested in each case, together with details of other personal information that is relevant to your Service inquiry. This information is used in order to enable us to respond to your requests.
What is our legal basis?
It is in our legitimate interest or a third party’s legitimate interest to use your personal information in such a way to ensure that we provide the very best client service we can to you or others.
- Marketing communications
- We carry out the following marketing activities using your personal information
- Postal marketing
- Email marketing
We use information that we observe about you from your interactions with our Site, our email communications to you and/or with Services (see the Client Insight and Analysis section below for more details of the information collected and how it is collected) to send you marketing communications.
- What is our legal basis?
- It is in our legitimate interest to use your personal information for marketing purposes.
- We will only send you marketing communications where you have consented to receive such marketing communications, or where we have a lawful right to do so.
Third-party access
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or other’s rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses – Read also our Cookie Policy.
